Providing Professional Services for Carriers, MGAs, and Program Administrators
New Business and Underwriting
New business services typically refer to the process of acquiring new customers or clients for a business. The goal of new business services is to attract and retain customers and grow the business. Underwriting services can be particularly important in the insurance industry, where underwriters assess risks associated with insuring individuals or businesses. Many administrative tasks can be outsourced and improved by putting in place a staff that is committed to carrying them out precisely. This makes sure you have everything you need to deliver the level of customer service needed to attract and keep customers.
Renewal & Retention
Any profitable business depends on having trustworthy clients. This refers to renewals in the insurance industry. To guarantee optimum retention, we can assist you in creating a structure to approach renewal dates carefully. We provide prompt and efficient service to the customers, addressing their concerns and queries in a timely and effective manner.
Policy Services
We have a dedicated support team with extensive expertise in policy services. We support the full life cycle of the policy, from New Business writing to Final Audits. We perform all kinds of policy transactions with quick turnaround time and the highest quality.
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Accounting
Revenue collection is essential for every successful business. It's important to ensure that your business's accounting is accurate and up-to-date. This will help you make informed business decisions and stay compliant with relevant laws and reg We make sure that the business collects money and minimises the number of non-collectables by doing everything from creating reports to delivering past due warnings for payments.
Claims
Claims can include statements about the quality, performance, or benefits of the company's offerings. Quick claim response will increase your renewal rates. We will accurately and quickly process claims.
Quality & Consistency
Quality and consistency are two important factors that can contribute to the success of a business. Maintaining both quality and consistency requires careful attention to detail and a commitment to excellence. By focusing on quality and consistency, businesses can differentiate themselves from competitors and build a strong brand that customers trust and rely on. Along with your subject matter specialists, we will review your procedures. Next, we'll provide detailed instructions for training purposes. Processes can be reviewed to search for flaws and potential areas for improvement. By doing this, you'll improve consistency and efficiency while lowering your E&O risk.
New Business & Underwriting
- Quoting New Business: Reduce the turnaround times (Rate: General Liability, Package, Commercial Auto, BOP, Work Comp and other Property and Casualty Lines of business).
- New Business Submission and Clearance.
- MVR Reviews.
- Carrier and Online Rating.
- Work Comp New Submission Clearance.
- Work Comp Mod Retrieval.
- Work Comp task Assignment to Underwriting.
- Work Comp Issues (Sending Letters to Retailer like no FEIN, no Payroll, or submission prior to 90 days).
- Personal Lines Processing.
- Clearance.
- Rating.
- Property Rating.
- GL Rating.
- Package Rating.
- Marshall & Swift Risk Meter.
- Carrier Online Rating.
- Commercial Underwriting Assistant Processing.
- We have experience working with over 70 P&C Carriers, all Agency Management Systems and Several Third Party Rating Systems such as NetRate.
Renewals, Policy Administration and Policy Servicing
- Processing Renewals (both in the management system and the carrier).
- Billing: Audits and Endorsements.
- Cancellations & Re-instatements.
- Policy Issuance on Agency Management Systems and Carrier Systems.
- Claims Processing and Many more.
Insurance Policy Check
It is a good idea to review your insurance policy on a regular basis to ensure that, it continues to meet your needs and that you are not paying for coverage you no longer require.
Insurance policy administration refers to the management of an insurance policy by the insurance company and the policyholder. As soon as an insurance providers get a new client, business will expand throughout time, expanding the policies along with it. Our policy checking involves reviewing the terms and conditions of the insurance policy to ensure that it provides all the necessary coverages for the policyholder’s needs.
Our policy checking services includes the following:
- For completeness and accuracy, we review the policy documents.
- We make sure that policy matches with the proposal.
- We make sure that the policy matches the previous term policies, in case of policy renewals.
- Recording any variation depending on the review's results and more.
Loss Run
Loss Run is a report that shows a summary of the insurance claims made by a policyholder over a specific period. It is generated by an insurance company and provides details on the claims made. Like the date of loss, type of claim, amount paid, and reserve amounts.
Loss run reports are commonly used by insurance companies and brokers to evaluate the risk of insuring a potential policyholder or to monitor the claims history of an existing policyholder. Time plays a vital role in the process of loss runs. If this loss run reports are not obtained by time, there is a risk for the agencies to be blocked by the underwriters. We help you to claim the loss run within the time and notify the underwriter if loss run is not available.
Here are our key loss run services:
- Sending loss run request and receiving reports for previous insurers.
- Taking the loss run data for policy renewal.
- Analyzing and preparing claims report.
- Sending claims reports to underwriters.
- We notify the underwriters if loss run is not available.
Quote Summary Services
Creating quotes and proposal is the most importing tasking service for insurance companies. Quote summary services collect and display the relevant information about the quotes, which includes terms and feature, cost, understandable format. Our expert team can handle all the task and take off the burden from your shoulders, so that you can focus on other important tasks to build your business.
Our quote summary services includes:
- Summarizing Coverage Details: We will create a carrier wise summary of insurance coverage, that includes liabilities, premiums, deductibles, exclusions and other required details.
- Create Summary Tables: Our experienced team will examine all the binding quotes that meet the proposal requirements of the clients and creates comprehensive premium and commission summary table.
- Spreadsheet Creation: We have a well-trained team, who can provide detailed and well-structured spreadsheets which allow easy, side by side quote of different insurance carriers.
Renewals
When an insurance policy is about to expire, the policyholder must decide whether to renew the policy or shop around for a new one. Insurance industry is complex that requires accuracy and efficiency in managing policy renewals, claims and calculating premiums, which will take more time to process. With our experienced team, we provide complete insurance renewal and claims services which will comes with required quality standards and guidelines.
Renewal Services that we offer are:
Advance Tracking of Renewal: Tracking renewals is important to ensure that they are not missed and that the necessary actions are taken to renew them in a timely manner. Our team will help you with the process when it comes to possible policy changes prior to the renewal date of the insurance policy.
Renewal Reminders and Summary Reports: Renewal reminders and summary reports are important tools for businesses to keep customers and stakeholders informed and engaged. By providing timely reminders and comprehensive summaries, businesses can build trust and demonstrate their commitment to transparency and accountability. Our expert team will gather all the necessary information and send automated renewal reminders to generate an insurance renewal exposure summary.
Interaction with Carriers: Our expert team will handle acceptance of insurance renewal request, and will have regular communication with the carriers to make sure that the renewal requests are going smoothly.